The website erfgoed.app and the mobile application ErfgoedApp, as well as all translated versions, hereinafter collectively referred to as “the ErfgoedApp, ErfgoedAppare the property of FARO. Flemish Support Center for Cultural Heritage vzw, Grasmarkt 105, P.O. Box 44, 1000 Brussels, hereinafter referred to as “FARO.”
The ErfgoedApp be downloaded and used for free. Users will never be charged a fee for accessing or using the ErfgoedApp.
By accessing and using the ErfgoedApp , you, as a User, expressly ErfgoedApp to our terms and conditions.
Objective
The goal of the ErfgoedApp to spark a broad audience’s curiosity about history and heritage. To that end, the ErfgoedApp offers ErfgoedApp , experiences, and on-site tours, created and supported by a diverse community of creators. In this way, the ErfgoedApp connects ErfgoedApp stories with physical heritage sites.
For more information, visiterfgoedapp.
The ErfgoedApp also ErfgoedApp the stories and experiences from the former FAAM (the Virtual Museum of Flanders). The stories and experiences transferred from FAAM remain visible in the ErfgoedApp on the website, marked with a recognizable FAAM label and/or in a colophon.
Intellectual Property Rights
The content of the ErfgoedApp, as well as the illustrations displayed, the page layout, the data provided, the texts, images, the software used, and the underlying database(s) are protected by intellectual property rights belonging to FARO or to third parties with whom FARO has contractual agreements.
FARO holds all intellectual property rights, including the rights to exploit, to FAAM’s content, digital applications, brand identity, and graphic design.
The services, organizations, associations, and individuals that ErfgoedApp content on the ErfgoedApp , hereinafter referred to as “the Creator” (see below), may hold intellectual property rights to this content.
The User acknowledges these intellectual property rights and agrees to refrain from any infringement of these rights.
Agreements Regarding the ErfgoedApp Use of the ErfgoedApp
By accessing and using the ErfgoedApp the Erfgoedapp, you, as a Creator, expressly agree to our terms and conditions.
Creators can publish stories, experiences, tours, games, scavenger hunts, blogs, or other information—hereinafter referred to as “the Content”—on the ErfgoedApp for free. Learn more about the opportunities for Creators aterfgoedapp.
By publishing Content on the ErfgoedApp , the Creator ErfgoedApp FARO a non-exclusive, royalty-free, transferable license to reproduce the Content, communicate it to the public, and make it available via the ErfgoedApp, through the ErfgoedApp blog channel and social media channels, for all currently known forms of exploitation, throughout the entire territory of the European Economic Area, for the duration of its publication on the aforementioned platforms and channels.
The Creator may ErfgoedApp use the ErfgoedApp to promote commercial services or sell products. FARO agrees not to exploit the Creator’s Content for commercial purposes. The Creator’s Content will not be sold to third parties, except with the Creator’s prior written consent.
The Creator who adds, modifies, or supplements the Content via the ErfgoedApp is responsible and liable for its accuracy. The Creator is personally responsible for clearing any third-party (intellectual) property rights to the text, photos, images, video, audio, etc., contained in the Content published by the Creator.
The Creator confirms that the Content does not infringe upon the (intellectual) property rights of third parties. The Creator shall therefore indemnify FARO against all claims, demands, or complaints from third parties, in law and in fact, that may be brought against FARO by third parties due to an infringement of (intellectual) property rights. The Creator retains the right at all times to take their own Content offline or remove it from the ErfgoedApp.
FARO reserves the right to take the Creator’s Content offline or remove it, for example, if it is outdated or contains incorrect information or data, or following a complaint regarding a violation of third-party (intellectual) property rights.
Ph.D.
FARO owns the ErfgoedApp logo (trademark). Creators may use the logo free of charge for their own communication channels or media, as long as it is not used to promote commercial services or sell products. To help you promote and communicate about the ErfgoedApp , we ErfgoedApp digital promotional materials. You may use and further customize this material while respecting the ErfgoedApp logos and brand guidelines. For more information, seeerfgoedapp.
FARO reserves the right to demand the immediate cessation of the use of media and means of communication if such media and means of communication could harm the image of the ErfgoedApp of FARO.
FARO's Liability
FARO spends a great deal of time clarifying the rights to texts, images, videos, and audio on the ErfgoedApp. If you do notice an error in the rights status, or if you believe that ErfgoedApp has been infringed for specific parts of the ErfgoedApp , please report it to hello@erfgoed.app.
FARO is not liable and cannot be held responsible for any damages resulting from the data or information ErfgoedApp on the ErfgoedApp or from the fact that such data or information is incomplete, outdated, or
its inaccuracy. FARO disclaims liability for all damages, both direct and indirect, except in cases of willful misconduct or gross negligence. If you find incorrect information in the ErfgoedApp, you can report it to hello@erfgoed.app.
FARO is in no way liable or responsible for links to third-party web pages, over whose content or other characteristics FARO has no control.
For more information about our liability, please visit https://faro.be/disclaimer.
ErfgoedApp text, images, or data from the ErfgoedApp
It is not permitted to ErfgoedApp , reproduce, modify, publish, distribute (whether for free or for a fee), or transmit the Content or other information from the ErfgoedApp without the written consent of FARO or the relevant Creators, in a manner that infringes upon the intellectual property rights of FARO or the relevant Creators.
If you ErfgoedApp reuse the content (text, images, or data) from the ErfgoedApp , please contact us at hello@erfgoed.app, and we’ll be happy to assist you.
Privacy Policy
FARO, Flemish Support Center for Cultural Heritage vzw (BE0893.863.017), Grasmarkt 105, P.O. Box 44, 1000 Brussels, is the data controller responsible for processing your personal data. FARO has appointed a Data Protection Officer, who can be reached at dpo@faro.be. FARO processes and protects your personal data in a lawful, fair, and transparent manner in accordance with the General Data Protection Regulation (GDPR).
When installing and opening the ErfgoedApp , no personal data ErfgoedApp requested from the User. Users can therefore use the app completely anonymously.
The app uses GPS location tracking and beacon technology to display location-based heritage content. This is necessary for the provision of the service (see Article 6.1.b of the GDPR). The location data processed in this context is not retained for longer than is necessary for the session to function.
The Creator who creates an account for the ErfgoedApp or who fills out a form to activate a “tour” provides their last name, first name, phone number, and/or email address. This data is processed for the purpose of fulfilling the agreement (Art. 6.1.b of the GDPR) and is retained for as long as the account remains active. You can manage and change this information yourself via the ErfgoedApp.
The Oehoe chatbot on the Erfgoedapp the questions asked by users. The question-and-answer interactions via the chatbot are never shared publicly. FARO has access to these interactions and uses them exclusively to improve the chatbot’s performance, based on our legitimate interest (Art. 6.1.f of the GDPR). You can object to this by contacting dpo@faro.be.Voor. For more information about the processing of your personal data and your rights, please refer to our privacy policy.
Cookies
When you visit the erfgoed.app website, functionally necessary cookies may be stored on your computer’s hard drive to ensure that the website functions properly. No non-functional cookies are used on the website. The mobile app does not use cookies. You can find more information in our cookie policy.
Changes
FARO reserves the right to modify these Terms of Use. Substantial changes will be communicated at least 30 days in advance via the ErfgoedApp the website erfgoed.app. By continuing to use the ErfgoedApp the amended terms take effect, you accept the new terms.
Applicable Law and Competent Courts
Belgian law applies. For disputes with professional Creators, the courts of the District of Brussels have exclusive jurisdiction. For disputes with Users, the court with jurisdiction is determined by the applicable provisions of the Judicial Code.
Contact Address
FARO. Flemish Cultural Heritage Support Center, non-profit organization
Grasmarkt 105, Box 44
1000 Brussels
Tel. +32 (0)2 213 10 60
For any questions about the ErfgoedApp, please contact hello@erfgoed.app