KOERS, the museum of cycling in Roeselare, developed its first digital tour in ErfgoedApp. The reason for this is the hygiene measures in the context of COVID-19. These ensure that many traditional tools in a museum collection can no longer be used in the same way. How did the museum experience the effect of the tour?
KOERS is using the ErfgoedApp to replace the audiovisual content the museum offered via touchscreens and audiophones before the corona crisis. To do so, the museum is using the app's AR feature to scan objects and photos. Voice anecdotes by famous or less famous cyclists will soon follow.
For the museum, the added value of the app lies mainly in the fact that visitors can discover additional and tailored background information. In a hygienic and safe way, people decide for themselves, via their own device, what additional information they want to read or listen to.
The museum began developing a tour on the premise that it could continue to offer the same content as it did before the crisis, so the visitor experience would not change. The museum spaces are highly interactive with touchscreens, audios and chests of drawers. This made it a bit of a puzzle to find an appropriate insert. KOERS ultimately chose to group the digital content as much as possible so that visitors could select what they wanted to view or listen to themselves at ErfgoedApp .
Before the start of their visit, people receive a detailed briefing on how to use the app via the website. This info is also provided at the reception desk. There is free wifi, reception staff help install the app and scan a first video clip with the visitor. Feedback from the visitors ensures that regular adjustments can be made. Some visitors prefer to discover the museum without a smartphone, but those who do use the app experience it as a valuable enrichment.
Getting started yourself?
Feel like developing a tour at ErfgoedApp? The DIY guide is a handy start.
Are you heading to KOERS soon? Then these testimonials are a great preview. During the closing, people such as Sioen, Helmut Lotti or Griet Langedock told about their favorite racing object in a short film. In the museum itself, you can search for cycling heritage in the streets via ErfgoedApp . Are there streets in your community named after cyclists? Or are there statues on display?
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